I’ve previously confirmed that a stockpile of dongles has been retained for such situations for example, here. The importance of insurance was referenced in the Addendum of Delcam's Software Licence and Terms of Supply. I expect that Autodesk Support would follow the same guidelines as previously followed by Delcam Support. Where a dongle was lost, Delcam would typically advise the customer to claim against their insurance. Where a dongle was stolen, Delcam would typically provide a replacement where a police report confirming this could be produced. While you have an active Autodesk maintenance plan, you have the option to request a replacement dongle if the one in your possession breaks or develops a fault.
How, if needed, does a Dongle get replaced or can we copy it some how for backup purposes should the original one get wrote:
With ArtCAM no longer being sold or supported, i was just wondering.
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